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Archive for October, 2010

The 15 characteristics of “Rudolphs” and how they can help steer your company thru the fog of the recession

Image by Tony Wellington

This economy certainly has companies looking inward. Just to survive, let alone be sustainable, means questioning every practice and how you do business. We have built our agency primarily on outward bound advertising campaigns that we call marketing movements.

Now Park&Co is being tapped to help organizations with their intenal communications programs. They’re not looking for your typical H.R. storyline. Clients are asking for as much creativity and disruption with their internal campaigns as you will find with award-winning ad campaigns.

These employee-centric campaigns have me digging into a whole new realm of business and motivational books to help us find ways to create messages that are relevant and compelling to the individual worker.

Derrick Mains of Green Nurture recommended, The Rudolph Factor, Finding the Bright Lights that Drive Inoovation in Your Business. The book is a case study about the remarkable turn-around Boeing mastered by applying the leadership principles of the Rudolph Factor to their C-17 plant in Long Beach, California.

What we have found is that human nature tends to promote the vision of the machine without demonstrating why it matters to the goals and dreams of the individual employee. The overiding premise of the Rudolph Factor is.

“Leadership, in its most rudimentary form, is all about, and only about, connecting people to their future.”

One of the surest ways to drive innovation and promote employee buy-in is to marshall the forces of your internal “Rudolphs.” Rudolphs make-up about 10 percent of every organization. They’re just as likely to be on your shipping dock, in engineering, or found in a bright secretary, as they are in the C-suite. Tapping their innate inovative ways is essential to building a sustainable organization.

So what do the look like? According to the Rudolph Factor:

  1. Rudolphs are naturally creative, and often appear eccentric to the their co-workers
  2. They solve problems in unconventional ways and love to get their hands dirty
  3. Rudolphs spend an average of four to six hours per day outside of work thinking about ways to better the organization
  4. They are extraordinarily passionate about their work
  5. They often ask, “Why?” even when it makes others around them uncomfortable
  6. They question the status quo and challenge their colleagues to think outside the box
  7. Rudolphs see possibility, opportunity and potential, usually creating nontraditional or unconventional opportunities
  8. Although they enjoy it, Rudolphs are not motivated by self promotion
  9. They are adept at connecting the dots that others do not see to solve problems and make improvements
  10. They are systems thinkers seeing the whole forest rather than a single tree
  11. Although they think like an entrepreneur, they do not want to run their own businesses
  12. Rudolphs prefer collaboration
  13. They have the ability and confidence to turn their ideas into action
  14. They often act on an idea before they know how it can be done (My father always told us, “Do something, even if it’s wrong.”)
  15. Rudolphs do not rely on convention to get things done, and they often appear as trailblazers, troublemakers, or loose cannons to non-Rudolphs

If you find yourself redefining how your company or organization can fly through the fog of the recession and become more sustainable, I highly recommend “The Rudolph Factor.” What book would you recommend to add to my library on internal communications and motivation?

Liar, liar pants on fire! How do we out greenwashers?

My buddy Pat in Seattle (Not pictured here) is so incensed over greenwashing, and what he believes is the left wing fallacy of global warming, that I think he sometimes misses the point of sustainable programs that are doing much more than just being green or curbing global warming.

Just see our conversation in an earlier post about New York city’s sustainability initiative. It’s had positive impact on reducing traffic, increasing the fitness of New Yorkers through biking and walking, dampening the noise in Time Square, and increasing business. It’s even increased the life expectancy of New Yorkers by just over a year.

These are all wonderful sustainability efforts with a bi-product of helping clean the air. But that is lost on Pat and the multitudes of consumers like him who are legitimately cynical about greenwashing organizations.

Then yesterday I recieved an email from Hunter Richards about Software to Hold “Greenwashers” Accountable.

Perfect timing. In order to save me time (it was exhausting trying to keep up with Pat’s rants about my post on N.Y.) I asked Hunter if he would share some insights into the development of Enterprise Carbon Software.

Software to Hold “Greenwashers” Accountable

Greenwash (verb, \ˈgrēn-wȯsh\) – to market a product or service by promoting a deceptive or misleading perception of environmental responsibility.


The U.S. is a leader in financial accounting (thanks in part to accounting software systems), but we need the same caliber of environmental accounting to prevent fraudulent green marketing. Enterprise Carbon Accounting (ECA) software enables companies to track their carbon emissions and identify opportunities for waste reduction. For ECA software and environmental accounting adoption to stop greenwashing and drive truly green business practices, we need action in five main categories:

  • Clear government action on regulationslike increased coverage of the EPA’s Mandatory Greenhouse Gas Reporting Rule;
  • Adoption of carbon accounting principlesstricter requirements for disclosure of standardized corporate emissions information;
  • Expansion of “scope 3” emissions accountingmandatory inclusion of suppliers’ emissions in environmental reports would prevent under-reporting of emissions;
  • Better green business incentivesusing ECA software to identify eco-friendly savings opportunities can make it cheaper to go green;
  • Demanding, informed consumersdemanding the numbers, while boycotting the liars, forces green marketing campaigns to prove their sincerity.

To learn more about ECA software and greenwashing prevention, check out Software to Hold “Greenwashers” Accountable.

One other insight into Pat’s reaction to the N.Y. story is important for all green marketers to remember: Sustainability programs should NOT focus solely on the highly-charged global warming debate. Environmental programs should be about convenience, accountability, saving money, creating better health, promoting more sustainable communities, etc. Helping to curb what some believe is fictitious global warming is just a happy bi-propduct, wouldn’t you agree?

Replenish Cleaners: Green marketing made easy

Everything about this piece for Replenish Cleaners is beautifully brand-centric in its economy. Green marketers and sustainability officers take note: How you tell your story is as important as the story itself.

Replenish- Click “Like” if you thinks it’s a better way to clean! from Team Replenish on Vimeo.

The only green buzz kill here is that I went to their online store only to find this start-up out-of-stock. Their green marketing must be working. Now they just need to build more of a sustainable supply change if they’re going to grow in this environment. There, I got in all of my keywords while prodding them on to success.

The Big, Green Apple: New York’s impressive shift toward sustainable living

Here’s a great story for green marketers about Mayor Bloomberg’s successful “livability agenda” in the Big Apple. In three years, Gotham has wider streets, higher bus ridership, more bike lanes, more open space … and they have started to change the mentality from a people-vs-car oriented transportation system. Good sustainable stuff that Joe Six Pack can embrace. If they can make it there, we can make it anywhere?

Within each letter are the shattered lives caused by a red light runner

The new "Stop on Red" campaign for Phoenix Metro Light Rail

As you race toward the intersection, the green light suddenly flips to yellow. How long do you have? Do you nudge the brakes? Or do you run it?

We’ve all been there. And we’ve all taken that awful risk thinking we can make it. Our irrational sense of wasting time pushes the pedal of adrenaline that over-rides our common sense for safety. This all takes place in a fraction of a second; a blink of an eye that has us careening through an intersection under a bright red light. And at what cost?

This is the story found in each letter of the new “Stop on Red” campaign we just launched for Phoenix Metro Light Rail. The font is made up with the twisted car parts, and the hauntingly injured personal items, found in the aftermath of a red light runner who didn’t quite make it.

A campaign designed to make you stop. And think.

We started by projecting Helvetica letters onto large white sheets of butcher paper, and then tracing the outlines.

In stifling 110 plus degree Arizona summer heat, we scoured junk yards and staged the car parts and pieces back at the Park&Co campus.

We raised scaffolding for the photographer in our creative garage, placed the first large Helvetica-traced letter on the ground, and began to meticulous create our font from our junkyard stuff.

Each letter was photographed and polished in photoshop to make the items as clear as possible. The final artwork featured 6-foot-tall words with the fractured items within life size. So when you stop to examine each letter, you find a mangled steering wheel, shattered head lights, tangled bumpers and dented quarter panels. Strewn among the carnage are even more telling items: A smashed iPod, a scuffed doll, broken sunglasses, a high heel, a child’s hair braid, and other personal effects that tell a more poignant story.

So the next time you find yourself accelerating toward a stale green light, think of what kind a consequence your actions may spell for you and that complete stranger you’re about to meet.