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Posts Tagged ‘storytelling’

How physicians can use storytelling to ignite growth and create more sustainable practices

I had the honor to be included in a series of marketing interviews hosted by Matthew Scott with Feed The Agency, a marketing firm in Solano Beach, CA, that specializes in health care marketing.

By watching this interview physicians will:

  1. Discover the impact of compelling brand storytelling on your practice
  2. Learn how doing good in the world is your best marketing
  3. Explore 3 case studies that any physician serving women can learn to build a community around a shared experience
  4. Learn what you can do to reignite the growth of your practice by reviewing the rebranding of a struggling community clinic into a leader in sustainable health care
  5. Weigh Park’s advice on how reluctant physicians can implement compliant social media practices

I’ve added the above links to give you a deeper dive into the subjects that I cover in the interview. Let me know what I missed, or what is working for you.

How social media has helped grow and sustain our “green” ad agency

Brrrrrlllllllllliiiing. Brrrrrlllllllllliiiing.

Michael Gass Skyped to life on my computer screen yesterday. My friend and social media business development mentor was popping in to see how business was going. “Great,” I said. “We’re busy as ever.”

Three and a half years ago, Michael came to town to help me and my agency pull together a social media strategy to let the world in on a little secret: Park&Co has been a leading sustainable marketing agency since 1995, long before “green” was cool. Online social media was the ideal platform to share our stories of sustainability and to expand our thought leadership in this growing niche. And it’s MUCh more than just about being geen.

Here’s how it all came together.

Our social media efforts have created opportunities for ourselves and our clients, including:

  • We launched Coca-Cola’s SmartDriver ecodriving training program among their 60,000 fleet drivers and operations folk
  • Our agency insures that the Water – Use It Wisely campaign generates increasing conversation around water conservation and securing its place atop all significant organic search engines: Google “Water conservation” and you’ll see what I mean.
  • We partner with Resolution Copper Mining to give voice to the residents of rural Arizona that represent 90 percent of citizens in favor of a new mine that will satiate 20 percent of America’s cooper needs in our growing renewable energy economy
  • We are launching this week a new website for Goodwill of Central Arizona that features intense customer engagement.
  • And we’re whipping up our online following in the creative community to rage against logos that are too large, how IE6 destroys families,  and the promise of Pantone 3:16 in our Occupy CoLab movement.

We have found that the best social media strategy happens both online and off.

Thanks, Michael, for your call yesterday, and for this terrific article on your blog: Fuel Lines.

Now for the rest of you, how has social media helped build your business?

I used to think blogging was a popularity contest

(The following is a Q&A that HowToMakeMyBlog.com put me through a couple weeks back. It posted today.) 

Some blog topics are very popular and seem to be able to attract a wider audience. This is a superficial impression.

These are two main reasons why you should not abandon the idea of dedicating your blog to a less popular topic:

  • Cultivating your real interests through your blog makes you personal, genuine and worthy to be read
  • Most popular can also mean hackneyed and overused. You may find it easier to grow an audience interested in a topic that is not extensively covered already

All that is well known to Park Howell, the blogger who calls himself sustainable storyteller and that we interviewed to get to know his blogging story. His posts are never trivial but always full of interesting news and original opinions.

When you finish reading one of Park Howell’s blog articles you know something useful that you did not know before.

How and why did you start a blog?

I started to blog about green marketing and sustainability to further define our ad agency’s position in this growing niche. We’ve been creating cause-related and environmental movements since 1995, long before being green was cool.

When the recession hit, I realized that we needed to do a better job of communicating our unique strategy and creative capabilities relative to sustainability. Blogging and using online social media was one of the best ways to share our agency with the world.

As our mission states: “Park&Co ignites the growth of people, products, companies and causes that dare to make the world a better place.”

How much time do you spend working on it and what are the usual tasks?

When I first began blogging over three years ago, I spent between 15 and 20 hours per week listening online, researching, writing and promoting my posts. My goal was to reach 50 posts as quick as possible, because it seems the search engines start taking you seriously after 50 posts.

This meant three to four articles per week, and I believe I wrote nearly 200 in my first year. It still is a ton of work, but your knowledge of your niche, social media and the world at large compounds itself through your blogging efforts.

What is the best lesson learned that you would like to share with people who want to start blogging?

Despite popular belief, blogging is not a popularity contest. If you fixate on the numbers of your followers and feel like a loser if they’re not growing as quickly as you like, then the whole process becomes a psychological train wreck.

I focus on writing about industry information I find interesting, and to help others see a different point-of-view, whether they agree with it or not.

Sometimes writing is just therapeutic, and I don’t care if the post gets a bunch of hits. Sometimes you can be a mad scientist and test your followers’ paradigms. Sometimes you can just be jovial, or pissed off, or obtuse and simply let it fly. But all of the time, be you.

I happen to follow the same philosophy that Seth Godin noted in this recent post. He wrote in part: “I’m not writing to maximize my SEO or conversion of even my readership. I’m writing to do justice to the things I notice, to the ideas in my head and to the people who choose to read my work.” Amen, brother Seth.

What is your best advice on how to grow a blog?

Write with a unique voice. Don’t regurgitate existing content unless you make it WAY more interesting than the original. Test, poke and prod your readers’ mindsets, and try to nudge the world in whatever direction you choose.

And by all means, keep this book by your side: Writing Tools: 50 Essential Strategies for Every Writer.

What is your biggest success and biggest mistake as a blogger?

My biggest mistake was listening to the so-called social media experts. There are really only about three or four, and I count Jay Baer as the Gustavo Dudamel [look him up] of social media. I must also tip my hat to Michael Gass and his early mentoring – as well as his ongoing friendship – to help me become better at social media to build our agency’s business.

Unfortunately, I initially bought into the need to have massive amounts of followers and be loved by all. That just lead to superficial drama in my social media life, and I quickly abandoned the hedonistic practice.

I enjoy blogging so much more now, and my followers are more authentic in their interest of my work. I just realized that my biggest mistake has become my greatest success: Be at peace with your blogging, and your audience will find you.

Now I have a question for you…

What works for you and your blog?

AZ nonprofits can cash in on 2nd annual SVPAZ Fast Pitch event

I read a great copywriting book that was about writing with vigor. “Brevity is vigor.”

The same holds true in telling stories. Especially in the nonprofit world. We’re all so bombarded with requests for our attention, we tend to zone out the long and involved. If you’re asking for my money or my time, please, get to the point.

That is exactly the point of the second annual Fast Pitch event produced by Social Venture Partners AZ. SVPAZ is now taking applications from local nonprofits that would like to compete for tens of thousands of dollars in funding. If your organization is fortunate to make the final eight, you will compete onstage at the Tempe Center for the Arts on March 6, 2012, to become the next SVPAZ investee.

All you have to do is tell your story in less then three minutes. That’s what P.O.P.S.I.C.L.E. Center did earlier this year to win the inaugural Fast Pitch. Here’s their story, as well as the other seven finalists.

Now, we’d like to hear yours. The deadline for registration is October 31, 2011. Register Now!

Social media training is more effective through visual storytelling

The Power of Story Part II: “Social Media and the Storyteller” from ParkHowell.com on Vimeo.

Do you feel cornered by social media? “Like” this. Tweet that. Friend me. Poke you. Give me some link love-in’. It seems the virtual online world is more frightening than the real one.

These were just some of the social media fears and myths we explored during the Power of Story training at Forever Living Product’s International Super Rally in Washington DC. The first part of the training focused on how to craft and tell a compelling story to increase the success of sales and marketing. You can view the video and Keynote presentation on how to structure your 9 beats of story here.

Once we outlined the structure of every great tale, we did a social media training on how to share your story with the world. We had to be very visual in our presentation, because I was in front of over 3,500 distributors from more than 140 countries.  Even though it was translated in 10 languages simultaneously, much of the meaning in one’s words can get lost in, well, translation.

Your social media command centter

Instead of a PowerPoint filled with typical social media icons and website captures, we commissioned illustrations from the remarkable French artist (He lives in Phoenix), Christophe Jeunot. He captured the character of each social media channel we covered in a single frame using the same hero character we featured in Part I of our Power of Story training.

We began by describing a social media command center that includes your website/blog. All other social media channels feed into and broadcast out of this command center. We then separated each channel by one of two functions: Utility or Promotion?

Utility Channels

Feature your story on YouTube.

Channels like YouTube, Flickr, and SlideShare are used to capture, archive, embed and share video, photos and PowerPoint presentations. They have online communities, but I really use them more for the utility of organizing and embedding different kinds of audio/visual content into my blog, as well as increasing the search engine optimization (SEO) of my site.

Promtional Channels

I view the likes of Twitter, FaceBook and LinkedIn as social media channels that publish and promote your blog and website and build conversation around your business, while helping others grow their businesses.

Twitter is the Pied Piper of social media to help you attract followers.

Twitter is the Pied Piper of these social media channels. Used properly, its 140-character “Tweets” can present an intriguing headline to beckon followers into your post. You can provide quick updates on promotions, events, new product launches and other quick hits of interest to your online community.

Twitter is also great for listening in on conversations to gain insight on what topics are of most interest and will resonate with your readers.

We talked about Facebook as your personal international media center, while LinkedIn is it’s professional cousin functioning as your online business portfolio and contacts list.

Facebook is your international media center

All of these social media channels can instantly share your blog content with a single click of a button, helping you become an international online publishing and broadcasting magnate for your personal content.

This was a fun training that made the most of storytelling. The cartoons resonated well with the international audience and were powerful visual aids to amplify the narrative of my training.

You can watch the entire training on the video at the top of this post.

How would you illustrate your favorite social media channel?